Frequently asked questions

Anything missing? Please send us an email: [email protected].



- Can I refill an old lift pass?

Yes, as long as the card has a WTP number on the back and the card is an AXESS card, it can be reused. Select "Load WTP card" in the shopping cart. Read more about buying lift tickets here. 

- Can I change the date if I have filled in the wrong date?

You can, but not online. You need to contact [email protected] or change it in the hatch on arrival. Read more about buying lift passes here.  

- Can I buy a lift pass for a child 0-6 years on an existing lift pass?

These cards must be bought together with a new Axess / WTP card. You can not add 0-6 years to an existing card you have all ready online. 

- Can I buy a card with optional days in the season?

Yes, but these are not in the online store, so these cards must be purchased in one of our lift pass sales desks.

- I have refilled my lift pass online / I have bought a new lift pass online. Do they need to be activated before I can go to lifts?

No, the cards will be activated as soon as you enter the reader in front of the lifts. 

- I bought a new lift pass online, where can I pick it up/receive it?

Use the QR code you received in the confirmation e-mail. Scan this is the pick-up boxes out in front of the Welcome Center at Skitorget on the west side, or by the lift ticket desk in the middle station below Gudbrandsgard Hotell. You cards will be printet and disposed from these pick up boxes.

- How do I buy a lift pass?

You can buy lift passes online, new ones of refill old ones. When buying a new, select "New WTP card" in the drop-down menu. If you want to refill an existing card, select "Reload WTP". Fill in the WTP code you find at the back of the card. You can also scan the QR code on the back of the ski pass using the camera on your phone. We also have an app available where you can buy all types of lift tickets (not season tickets and night skiing). The app is called HafjellKvitfjell and has all the information about the resort as well as lift pass and tickets. 

- I bought a lift pass on a spesific day, but it looks like the weather will be bad. Will you refund the card if I would like to cancel it?

We give refund for unused cards only in case of illness / Covid, as long as you have a doctor's statement no later than one day before. Get in touch by email to [email protected] for such inquiries.

- We had several days skiing in Hafjell, but some of the chair lifts or gondola had to close due to bad weather or technical problems. Will you refund our lift passes?

This depends on how many of the chair lifts that had to close and for how long. There are separate reimbursement rules for downtime in the facility which you can read more about in our terms of sale here.


- Do I need a lift pass to ski in the children's areas Kids Skitorget and Kids Gudbrandsgard?

You do not need a lift pass to run only the magic carpet lifts.

- How many lifts do you have in total in Kvitfjell Alpinanlegg?

We have 14 lifts. 4 chair lifts, 1 transport gondola, 2 T-bar lifts, 4 platter lifts and 3 magic carpet lifts.



- Is there a parking fee in Kvitfjell?

No. It is free to park your car in Kvitfjell.

- Do you recommend that we get there early to ensure we get a parking spot?

During holidays it could be smart to arrive early, but usually you will find a free spot. The parking spaces at the bottom of the facility has high capacity.

- Do you have charging points for electric cars?

The car can be charged at Gudbrandsgard Hotell or at Kvitfjelltunet in Fåvang where there is a fast charger system.


- How many trails are there in total in Kvitfjell Alpinanlegg?

There are a total of 34 kilometers of alpine trails in Kvitfjell. 11 green, 13 blue, 6 red and 3 black.

- We have small children who have not skied much, where should we start skiing?

We have two children's areas in Kvitfjell. Kids Skitorget is located on the West Side and Kids Gudbrandsgard is located at Mellomstasjonen. Both areas are easily accessible by car.

- When do you prepare the trails, and how often?

The trails are prepped after the lifts close. In snowy weather, it is prepped later and through the night. We ask everyone to stay away from the ski resort outside opening hours for safety reasons.

Terrain parks and beginner areas

- How many terrain parks do you have in Kvitfjell?

We have two terrain parks in Kvitfjell. Kvitfjellparken at Mellomstasjonen and the Kids-park on the West Side.

- How many children's areas do you have in Kvitfjell?

We have two children's areas in Kvitfjell. Kids Skitorget is located on the West Side and Kids Gudbrandsgard is located at Mellomstasjonen. Both areas are easily accessible by car.

- Are there forest trails for children?

Yes. Vardenskogen and Pudderskogen are great for children.

Toilets, showers and changing rooms

- Where are the toilets we can use in the facility?

There are toilets in the Varmestue at Mellomstasjonen and in all the restaurants.

- Is there a changing room in the facility?

Yes, at the handicap toilet at Skitorget and at Gudbrandsgard Hotell.

- Are there showers you can use in Kvitfjell?

The wellness department at Gudbrandsgard Hotell can be used (at a cost).

Opening hours of Kvitfjell Alpinanlegg

- When does Kvitfjell open?

Kvitfjell Alpinanlegg is one of the first facilities to open with the start of the season in early November. The start of the season is 100% weather dependent. If it is not cold enough to produce snow, the start of the season is postponed. Season start for the 21-22 season: December 3rd.

- When does Kvitfjell close?

Last day of the season is April 24th.

- When does the lift open? 

The lifts open at 09:30 every day, and are open until 15:30, 16:00 or 16:30 depending on the lighting conditions throughout the season. We also have evening skiing in some lifts and trails until kl. 20:00.

See hours of operation

- When is the World Cup?

World Cup Kvitfjell 2022 is March 5-6th 2022. 

Travel tol Kvitfjell

- Where is Kvitfjell located?

Kvitfjell Alpinanlegg ligger i Fåvang, i Ringebu kommune ca 60 km nord for Lillehammer og ca 3 timers kjøring fra Oslo.

- How to get to Kvitfjell Kvitfjell?

It is possible to access Kvitfjell nu car, train and bus.

- How far is it from Hafjell to Kvitfjell (measured to Kvitfjell Intermediate Station)?

Hafjell - Kvitfjell: 45 km, 45 min Lillehammer - Kvitfjell: 60 km, 55 min.


- What restaurants is in Kvitfjell?

Kvitfjell has 8 popular restaurants known for great food and service!

Hotels and rental cabins

- When is check-in and check-out for Hafjell Kvitfjell Booking?

Check-in is at 5:00 pm and check-out is at 11:00 am.

- Which hotels are in Kvitfjell?

There are two hotels in Kvitfjell:

Gudbrandsgard Hotell

Kvitfjell Hotel

- What does it cost to rent a cabin in Kvitfjell?

Prices change according to season and size of cottages and apartments. It will therefore not be possible to give a specific price. Check prices and capacity in our online booking:

Online booking

Cross country skiing 

- Where does the cross country tracks start?

There are several places to start the cross-country trip in Kvitfjell:

-Mid station: by Fôr Restaurant at the bottom of trail 9
-Top: take chairlift B or C to the top and start the trip at trail 30
-West side: at the bottom station of chairlift C
-Varden: take chairlift N and start the cross-country trip by Varden Restaurant.


- Last year we could not visit your ski resort because of Covid. Are there any restrictions in the resort this year?

As of December 2nd there are new restrictions in place for ceratain cities and areas in Norway. Our municipalities, Øyer and Ringebu, is not a part of these regulations. That being said, we take this situation very seriously and advise you all to do the same. Just like last year, we do not want you to visit our facilities if you are sick. We also strongly recommend the usage of hand disinfectant and that you all take a step back in you experience any ques.

In the facility we will focus on keeping the ques on a minimum as well as trying to avvoid ques piling up.

- We want to come to Norway and ski in your resort, but we are not fully vaccinated. Can we still come?

There are new entry regulations for those travelling from abroad crossing the Norwegian border. The Norwegian border remains open however, new entry regulations apply.
Below you can read the latest regulations from the Norwegian Government:

Entry registration upon arrival in Norway

All travellers over the age of 16 are obliged to register on arrival in Norway, including travellers who have a COVID-19 certificate, are fully vaccinated, have had COVID-19 og or have a negative test result. You can enter your register here

Testing before arrival in Norway

Travellers over the age of 18, who cannot present a COVID-19 certificate with a QR code that can be verified by the Norwegian authorities as proof that they have either been fully vaccinated, or have had COVID-19 in the last 6 months, must be tested before departure to  Norway. A negative test for SARS-CoV-2 must be documented with a certificate in Norwegian, Swedish, Danish, English, French or German. Approved test methods are PCR or rapid antigen test. The test must be taken during the last 24 hours before arrival in Norway. For people arriving by plane, the test may have been taken during the last 24 hours before the scheduled departure time for the first part of the flight. The flight can be a direct flight to Norway or a continuous flight to Norway with transfers at other airports.

Duty to test upon / after arrival in Norway

People arriving in Norway must be tested for SARS-CoV-2 at their border crossing point in Norway, regardless of their vaccination status. The test must be a rapid antigen test and the traveller must wait for a result at the test centre. If there is no test centre at the border crossing point, the test centre is closed, or the authorities have directed the person further, the test must be taken at a test centre or by self-test within 24 hours of arrival. If the test result is positive, it must be confirmed with a PCR test as soon as possible, and no later than within 24 hours.

Travellers over 12 years who arrive in Norway must use face masks when it is impossible to avoid close contact with other people, until they receive a negative test result.

- If you have to close down the resort completely, like last year, will you refund our tickets and stay?

Yes. If the government demands that we close down the facility, we will refund your stay and your unused lift passes.

Stay updated on the latest Covid regulations and all travel advise to Norway at government.no

Kvitfjell in general

- How high is KvitfjellKvitfjell?

  • Kvitfjell Alpinanlegg has 853 altitude meters from top to bottom.
  • The top of Kvitfjell is 1032 meters above sea level
  • The bottom station of Kvitfjell is meters above sea level
  • Kvitfjell's middle station is 740 meters above sea level
  • The bottom station for Vestsiden (The west side) and Varden is 700 meters above sea level
  • The top of Varden is 948 meters above sea level

- Why is Kvitfjell named Kvitfjell?

Kvitfjell means "White mountain". Kvit is dialect for white, and fjell means mountain.

Kvitfjell got the name from a small mountain peak, Kvitfjellet, which can be seen from the top of the ski resort. This mountain peak is of a light rock, and looks white even in the summer when the snow has melted. Kvitfjell is pronounced "Kvitfyell".

- When was Kvitfjell built?

Kvitfjell was built for the Olympics in 1994, and opened in 1992.

- Who ownes Kvitfjell? 

The Norwegian company Alpinco ownes Kvitfjell Ski Resort. Alpinco is owned by AB Invest, Bjørn Erik Borgen and DNB. Alpinco also own Hafjell Ski Resort, Gudbrandsgard Hotell and Hafjell Kvitfjell Booking.